RadiSys ATCA-4616 Specifikace stáhnout pdf (Strana 122)

Troubleshooting

122

Make sure the Shelf Manager software is running

MakesuretheShelfManagersoftwareisrunning.TheActiveLEDoftheSCM(oroneSCMofa

redundantpair)shouldbeamberandtheOOS(OutofService)LEDshouldbeoff.Fora

modulerunningtheShelfManagerinanACTA‐6002shelf,thePWRLEDshouldbegreen.In

thisshelf,theOOSLEDisnotupdatedbytheShelfManager.

Additionally,theLinuxcommandshmgrstatusshouldshowastatusof“started. ”Theshmgr

role

commandshouldshow“active”or“standby .”

•Ifthestatusis“stopped,”ensurethattheSCMisinoneofthetwohubslots.Thehubslots

are7and8intheATCA‐6000andATCA‐6014shelves,1and2intheATCA‐6006shelf,and

8and9intheATCA‐6016shelf.

•FortheATCA‐6002shelf,ifthestatusis“stopped,”ensurethatthemodulerunningthe

ShelfManagerisinnodeslot1.

•Ifthestatusis“stopped,”shelfmanagementfunctionalitymayhavebeendisabled

intentionallytoletitoperateinanon‐Radisysshelf.Ifitwasdisabledintentionally,seethe

SwitchandControlModuleInstallationGuideforinstructionsonre‐enablingit.Ifitwas

notintentionallydisabled,usetheLinuxcommandshmgrstarttostartit.

•Iftheroleis“unknown,”ShelfManagercommunicationwiththelocalIPMCisnot

working.

a. RestarttheShelfManagerandchecktheroleoftheShelfManagermodulewiththe

shmgrrolecommandagain.

b. ReboottheShelfManagermoduleandchecktheroleagain.

WhentheshelfhasredundantSCMs,alsomakesuretheShelfManagerisrunningonthe

otherSCM.

Check for IPMI serial device errors

CheckforIPMIserialdevicedrivererrorsasfollows:

1. FromtheSCM’sLinuxprompt,issuethecommand:

cat/proc/driver/ipmi

2. Verifythatthe“Rx”errorcountersattheendofthelistareeitherzeroorarenot

incrementingatregularintervals.Steadilyincreasingerrorcountsheremayindicatea

hardwaredefect.

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RadiSys ATCA-4616 Specifikace Strana 122